Kunta Bay
HomeRoomsEatingThe resortGetting hereQuestions

Questions

The things people ring up and ask.

Is the airport transfer really free?

On arrival, yes, for every booking made directly with us, whatever the size of your party. Send your flight number when you book. The departure transfer is $25 per car. If you booked through an agent or a booking site, both directions are $25.

How do I pay, and in what currency?

Cash in dalasi, pounds, euros or dollars, or Visa and Mastercard with a 3% fee, which is what the bank charges us. We do not take American Express. For stays longer than two weeks we can take a bank transfer if it is arranged beforehand.

Is there air conditioning in every room?

In every room and suite, yes, along with a ceiling fan. The six beach bungalows have fans and sea breeze rather than air conditioning, which is deliberate and is the main reason people either love them or ask to move.

Are children welcome?

Everywhere except the beach bungalows, which are adults and over twelves only. Under fives stay free in their parents' room. Cots are free, there are eight of them, and the kitchen will cook for a child at any hour.

What is your cancellation policy?

Free cancellation up to seven days before arrival. Inside seven days we charge the first night. A no show is charged the full stay. For a bereavement or a cancelled flight we waive it and will not ask you to prove anything.

Is the beach private?

No. Every beach in The Gambia is public and ours is too. What belongs to the hotel is the loungers, the parasols and the shaded deck, and those are for guests. Security walks our stretch from 07:00 to 23:00.

Do you have wifi, and is it any good?

Free throughout, including on the beach. It handles video calls in the rooms and the lobby. On the beach it is fine for messages and slow for anything else, which we tell you rather than let you find out.

Can I get a room with step free access?

Twelve ground floor Garden Rooms have step free access from the car park and a wet room shower. Ask for one when you book rather than on arrival, because they are the first to go.

Do you open all year?

Every day of the year including Christmas, Tobaski and Koriteh. Low season is 1 May to 31 October and rates are about 25% lower. Sandbar closes in heavy rain, which between July and September is often.

Can people who are not staying use the pool or the restaurant?

The restaurants and the spa, yes, at the same prices. The pool is for guests only, because there is no lifeguard and we can only be responsible for so many people.

Not on the list?

Ring reception on +220 446 1200 at any hour, or ask the assistant in the corner of this page. It answers from what is written on this site, and when it does not know it will say so and take your number.

See the rooms